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Dor-Co Garage Doors


FREQUENTLY ASKED QUESTIONS

 

I am having problems programming my car on board remote.

Please go to http://www.homelink.com/program.php and click on: I can't program my HomeLink and follow instructions.

My door will not close or only closes part way and goes back up. It will only close if I hold in the wall button.

Safety photo eyes may be out of alignment. This happens if they are blocked by a snow shovel or broom for example. Located on the interior garage door tracks near the bottom. Make sure that the beam of light is being received from one side to the other. Clear the area and line up so that there is a steady green light on the unit.

Lights will not work.

Change bulbs and use heavy duty light bulbs, check socket for proper wattage.

Remotes will not work.

If the operator works by the wall button, first check batteries, they may need replacing. If not, the remotes may need to be re-programmed. Check if lock button on wall control panel is on.

Reprogramming remotes.

At the back of the operator head there will be a smart button. It may be red, yellow or green. You may have to remove a light cover, push in the smart button then push your remote button, the door should open. Do not hold the push button in as that action will clear all programming and all remotes and keypads will have to be reprogrammed.

Photo Safety Eye Alignment Troubleshooting. Click Here

Dor-co can help with your loading dock safety and compliance issues. Visit Health and Safety Ontario for online safety resources for loading docks.

 

If you have any questions or problems with the above contact us @ mikec@dor-co.comor call (519) 737-6915 for the Windsor/Essex County area or call (519) 352-5200 for the Chatham/Kent area.