Read what other customers say about us

Read reviews specific to one of our location:

Oldcastle  |  Chatham

Leave a review specific to one of our location:

Oldcastle  |  Chatham

Rating Summary

5
 
4
 
3
 
2
 
1
 

Liars

1
05 December 2020 , Rick Evon (Belle River, ON)

Liars and will scam you if they can. Would no recommend to my worst enemy.

Company response:

This customer used us over a year ago. I tried contacting the customer and got voice mail. I left a message hoping he calls back to see what the problem was.

Awesome Experience - Kudos to the installers

5
20 October 2020 , Phil Ouellette (Lasalle, ON)

Just wanted to thank Dor-Co for the experience from sales to the install. Special thanks to Corey and Warren for taking care of the issues, clean-up and professionalism.

Company response:

Thank you for your kind words we are very lucky to have such a great staff.

Outstanding customer service

5
17 October 2020 , Kristen Dzibela (Lasalle, ON)

I wish to thank Laura and Jeff for their outstanding customer service. There was a bit of confusion in regards to my interest in purchasing a garage door. Their generous response exceeded my… Read more I wish to thank Laura and Jeff for their outstanding customer service. There was a bit of confusion in regards to my interest in purchasing a garage door. Their generous response exceeded my expectations and I think that deserves public recognition. I have just ordered a new door from them and look forward to seeing the beautiful results. Thank you for your outstanding commitment to customer satisfaction.

Company response:

Thank you for your kind words we are very lucky to have such a great staff.

Broken door and no response

1
30 September 2020 , BENJAMIN MAINI (LASALLE, ON)

Installed a broken and damaged door then took the final payment from my visa without authorization and now will not respond to my inquiries about correcting the problems. 3 week of calling and… Read more Installed a broken and damaged door then took the final payment from my visa without authorization and now will not respond to my inquiries about correcting the problems. 3 week of calling and emailing and nothing. If you choose Dor-Co you had better hope you don't have any problems with your door because you won't be getting service. Very dissatisfied! Things happen. I know that the door was damaged in shipping, but I can't get anyone to tell me what will be done about it. Well they got paid.

Company response:

We did run the final payment in error and it was refunded as soon as we were notified the job had some damages. The panels that came in damaged from the factory were replaced, and I personally dealt with Mr. Maini and feel that he is now very happy with his door.

Very Pleased with DOR-CO

5
14 September 2020 , Sabrina Amicone (Oldcastle, ON)

Sales associate (Mark Newell) was excellent to deal with - he made sure I got exactly what I wanted within my budget. The garage doors are great and exactly what I was looking for. The installers were… Read more Sales associate (Mark Newell) was excellent to deal with - he made sure I got exactly what I wanted within my budget. The garage doors are great and exactly what I was looking for. The installers were also excellent - professional, cleaned-up, and did a really great job installing the doors properly. I am very pleased with DOR-CO. I have no complaints and I highly recommend. Thank you for the beautiful doors and excellent service DOR-CO!!

Company response:

Thank you for your kind words we are very lucky to have such a great staff.

Excellent

5
02 June 2020 , Barb Ash (La Salle, ON)

Dealing with Dor-Co has been an awesome experience, from booking the appointment with a very pleasant customer service representative for a garage door opener installation. The appointment was… Read more Dealing with Dor-Co has been an awesome experience, from booking the appointment with a very pleasant customer service representative for a garage door opener installation. The appointment was expedited and the installer Jeff was wonderful. Arrived promptly. Jeff expertly installed my garage door unit, explained carefully how it worked, and answered all my questions. I would definitely recommend Dor-co and I would highly recommend Jeff to family and friends.

Company response:

Thank you for your kind words we are very lucky to have such a great staff.

Copyright Garaga Inc. | Privacy Policy and Conditions of Use | Sitemap