Defective door that Doorco declines to fix
But what we were told for premium garage doors with a new type of coating that would last forever with no maintenance is currently faded and looks terrible. Doorco agrees that it’s terrible, but will…
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But what we were told for premium garage doors with a new type of coating that would last forever with no maintenance is currently faded and looks terrible. Doorco agrees that it’s terrible, but will do nothing about it.
Please visit another company who will take better care of their customers after installation
Company response:
At DOR-CO Garage Doors we’re more than happy to work with the customer to repair or replace the faulty situation with a discount however we cannot replace something under warranty if it is 2x outside of the warranty period. The accent woodtone warranty specific for fading is a 3 year warranty, the door in question is over 6 years old. We would be happy to offer you a discount on a new door face or provide you with painting instructions. Please let us know if you wish to pursue either of these options.Garage door opener replacement.
From the time Luke arrived I was totally comfortable with his detailed explanation of everything that was being replaced. The new unit functioned quietly, the first time. No adjustments. Luke was… Read more From the time Luke arrived I was totally comfortable with his detailed explanation of everything that was being replaced. The new unit functioned quietly, the first time. No adjustments. Luke was friendly and an excellent worker. I would recommend all my friends and family to use Dor-co for their home requirements.
There for you when it's important
We purchased our garage door and automatic opening system from DoorCo, found the overal experience very satisfying in every regard and have used them for prompt professional service even though… Read more We purchased our garage door and automatic opening system from DoorCo, found the overal experience very satisfying in every regard and have used them for prompt professional service even though infrequently required. Recently we had an emergency on a long holiday weekend and they managed to get a service technician to our home in about 30 minutes. Another benefit having entrusted the area's friendliest, most well trained professionals. I highly recommend hiring DoorCo, the best out there.
Garage Door Replacement
Had some issues when the door was first installed noticed by the Dorco rep who installed the metal flashing around the door. Cory came out and fixed the door within the hour. Dorco not only has… Read more Had some issues when the door was first installed noticed by the Dorco rep who installed the metal flashing around the door. Cory came out and fixed the door within the hour. Dorco not only has competitive pricing, they have trustworthy and friendly staff that complete the job to perfection.
Garage Door replacement
I was very happy with the work that was done for my house. The garage is very quiet and well functioning.
Warranty repair
My address is 8 Corbin Watson Way, Kingsville Ontario N9Y 0G3. Yesterday (November 7th) afternoon. We had a Dor-Co Technician (sorry, didn’t get his name) at the house to do a warranty fix for our new… Read more My address is 8 Corbin Watson Way, Kingsville Ontario N9Y 0G3. Yesterday (November 7th) afternoon. We had a Dor-Co Technician (sorry, didn’t get his name) at the house to do a warranty fix for our new home built by BK Cornerstone. I want Dor-Co to know he was a great representative for Dor-Co. He was very professional, polite, quick and knowledgeable at his job. He was also helpful at answering questions about the MyQ app, and the garage lift unit. He double checked the door set-up and operation