Read what other customers say about us

Read reviews specific to one of our location:

Oldcastle  |  Chatham

Leave a review specific to one of our location:

Oldcastle  |  Chatham

Rating Summary

5
 
4
 
3
 
2
 
1
 

Excellent service provided

5
01 November 2023 , ron n (windsor, ON)

We had an emergency in the late afternoon when our garage door got stuck wide open. Technician Jeff H arrived in less then 30 minutes and did an outstanding job assessing the very old garage door… Read more We had an emergency in the late afternoon when our garage door got stuck wide open. Technician Jeff H arrived in less then 30 minutes and did an outstanding job assessing the very old garage door system (probably 50 years+) and was able to fix the broken bearings and cables in less then an hour. He then checked over the remaining parts of the system and cleaned and oiled all the parts so the door operates smoother then it has for years. Very pleased with our Dor-Co service experience.

Efficient service

5
01 November 2023 , Marg D (Belle River, ON)

The service was quick and efficient. Jeff showed pride in his work. Not only did he answer all my questions but gave me advice to help prevent problems in the future.

Great Service

5
31 October 2023 , Dana S (Tecumseh, ON)

Called Dor-co for service & they came out that day & explained what needed to be done. As our garage door was still functionable they gave us a follow up date for the repairs for a few days… Read more Called Dor-co for service & they came out that day & explained what needed to be done. As our garage door was still functionable they gave us a follow up date for the repairs for a few days later. Jeff showed up right on time. Our door works like a charm. We have had other companies come out & they always said our door was noisy because it was a heavy wood door. Jeff has this door working smoother than glass & it is so quiet when operating. It wasn’t this smooth & quiet since first installed!

Great Company!

5
26 October 2023 , Linda K (Kingsville, ON)

From Sales with Dan to install was very professional and thorough! Great product and install person cleaned up nicely. Thankyou!

Defective door that Doorco declines to fix

1
31 August 2023 , Byron G (Merlin, ON)

But what we were told for premium garage doors with a new type of coating that would last forever with no maintenance is currently faded and looks terrible. Doorco agrees that it’s terrible, but will… Read more But what we were told for premium garage doors with a new type of coating that would last forever with no maintenance is currently faded and looks terrible. Doorco agrees that it’s terrible, but will do nothing about it.
Please visit another company who will take better care of their customers after installation

Company response:

At DOR-CO Garage Doors we’re more than happy to work with the customer to repair or replace the faulty situation with a discount however we cannot replace something under warranty if it is 2x outside of the warranty period. The accent woodtone warranty specific for fading is a 3 year warranty, the door in question is over 6 years old. We would be happy to offer you a discount on a new door face or provide you with painting instructions. Please let us know if you wish to pursue either of these options.

Garage door opener replacement.

5
10 July 2023 , James A O (Windsor, ON)

From the time Luke arrived I was totally comfortable with his detailed explanation of everything that was being replaced. The new unit functioned quietly, the first time. No adjustments. Luke was… Read more From the time Luke arrived I was totally comfortable with his detailed explanation of everything that was being replaced. The new unit functioned quietly, the first time. No adjustments. Luke was friendly and an excellent worker. I would recommend all my friends and family to use Dor-co for their home requirements.

Copyright Garaga Inc. | Privacy Policy and Conditions of Use | Sitemap